Terms of Service

1. Scheduling and Rescheduling Lessons

Lessons are scheduled in advance and are based on availability. To reschedule a lesson, a 48-hour notice is required. If you are unable to provide a 48-hour notice, the lesson will not be rescheduled and will not be refunded.

2. Cancellation Policy

If you need to cancel a lesson, we require at least a 48-hour notice. Any cancellations with less than 48-hour notice will be charged in full.

3. No-Show Policy

If a student does not show up for a scheduled lesson without prior notice, the lesson will be considered as ‘completed’, and no refund or rescheduling will be available.

4. Payment Policy

All lessons must be paid for in advance. We accept payments through credit card, debit card, or bank transfer.

5. Late Arrival Policy

If you arrive late for a lesson, the lesson will still end at the scheduled time, meaning your session will be shorter.

6. Behavior Policy

We expect all students to be respectful and considerate. Any inappropriate behavior will not be tolerated and may result in termination of lessons.

7. Age Policy

We provide coaching lessons to students of 12+ age, however, students under the age of 18 must be accompanied by a parent or guardian. For vocal development for children under 12, we offer membership to our Children’s Community Choir & Drill Team.

8. Privacy Policy

We respect your privacy and promise to keep your personal information safe. We do not share your data with any third parties without your consent. For more information, please refer to our Privacy Policy.

These policies are designed to ensure that each student gets the maximum benefit from their lessons. We appreciate your understanding and adherence to these policies.